***UPDATED*** SDGC19 Filmfest with Special Guests Birgit Mager & Shelley Evenson

2300 Clarendon Blvd

2300 Clarendon Blvd · Arlington, VA

How to find us


Location image of event venue


***PLEASE NOTE*** We have updated the event with a slightly earlier program start time (6:20pm). We have also listed the two talks we will be screening, including the first-ever talk to receive a standing ovation at an SDN Conference! Join us!

On October 10th and 11th, more than 650 designers and thought leaders from 44 countries gathered in Toronto for the 12th annual SDN Global Conference. It was a truly inspiring two days! Once again, we are excited to bring a piece of the experience to you, with our third annual movie night — and this time we’ll be joined in person by SDN co-founders Birgit Mager and Shelley Evenson, who will headline our show!

Birgit and Shelley will give us a brief history of the Service Design Network, the conferences, and where service design trends are headed. We’ll then screen a couple of videos of talks from the conference, followed by moderated discussions. (Lucky us -- videos from the conference are made available exclusively to SDN chapters!)

Be sure to reserve your seat for this always-popular event. In true movie night fashion, popcorn and refreshments will be served!

6:00pm - Doors open for networking
6:20pm - Program begins
8:40pm - Program ends, followed by networking
9:00 - Wrap up

Birgit Mager is Co-Founder and President of Global Service Design Network and has been Professor for Service Design at Köln International School of Design, University of Applied Sciences in Cologne, Germany since 1995. She is founder of the research center sedes-research, conducting applied and fundamental research on service design and has lectured and taught as an expert or a guest professor at universities worldwide.

Shelley Evenson is a Managing Director at Fjord. Shelley advances design and innovation practices and leads change initiatives across Fjord, Accenture, and with clients. She is a recognized authority on Service Design with a focus on service systems innovation in health care, financial services, and education. Shelley was a co-founder of the Service Design Network, and taught courses in Design, Business, and HCI as an Associate Professor at Carnegie Mellon University.

Dr. Josina Vink - Designing the In/visible (30 min)
Zita Cobb - Design in the Service of Place (45 min)

We are very grateful to Mediabarn, our host and sponsor for the evening!

Mediabarn’s UX capabilities fall into three distinct disciplines: a digital agency, creative placement, and research services. Whether you’re seeking new digital products for your business, new talent for your company or new insights from your customers (maybe a mix of all three), we are capable of providing flexible solutions for all of your digital needs. To learn more, visit us at https://mediabarninc.com or follow us on social media: T: @mediabarn F: @mediabarn L: @mediabarninc I:@mediabarninc

2300 Clarendon Blvd #200
Arlington, VA 22201