Modern Loyalty Programs | Sitecore Experience Forms

This will be two talks for this meetup:

Talk 1:
Modern Loyalty programs - Experience Commerce & Email Experience Manager (from a developer perspective)

• Akshay Sura and Karmuz Jaman

Using Sitecore Experience Commerce (XC) and Email Experience Manager (EXM) we've created a modern loyalty program for our restaurant brands that has helped to reduce churn, increase retention rates, and drive category sales online through marketing campaigns and marketing automation. In this session we will show you how we implemented the solution and how our clients and their customers have reaped the benefits of loyalty programs.

Talk 2:
From Forms to Riches: Get Rich using Sitecore Experience Forms

• Kamruz Jaman and Mike Reynolds

WFFM is dead! Long live Forms. One of the most popular Sitecore modules has finally been given a modern overhaul. Moving from a mature module presents both great opportunity but also new challenges trying to replicate well-established business processes. What the new Experience Forms means to you and the power behind it.

Bios:
Akshay Sura:

Akshay is a five-time Sitecore MVP who has spent more than a decade working exclusively on Sitecore projects. In addition to his work as a solution architect, Akshay is also one of the founders of SUGCON NA 2015 and the Sitecore Slack Group, which has more than 2900 members from around the world.

Kamruz Jaman:

Kamruz is an independent Sitecore specialist and five-time Technology MVP. Kamruz has over 15 years of development and architecture experience using the Microsoft technology stack, having spent the majority of his career in industries such as finance, technology, e-commerce, pharmaceutical, distribution, insurance, and travel. Having worked exclusively with Sitecore for the past 9 years, Kamruz is heavily involved in the Sitecore Community and has spoken at various User Groups and Conferences. He also actively shares his knowledge with the community through his blog, Slack, StackOverflow/StackExchange, and the Sitecore Forums.

Mike Reynolds:

Mike Reynolds, also known as the Sitecore Junkie, the Sitecore Wizard or just "Mike", is a Sitecore MVP with almost twelve years of Sitecore architecture and development experience with a proven track record of pushing the envelope of the Sitecore Experience Platform to deliver best-of-breed solutions for clients. A well-known thought leader in the Sitecore community, Reynolds was recognized as a Sitecore Technology MVP from 2014 - 2018 for his community contributions.