“Many entrepreneurs who build great products simply don’t have a good distribution strategy.” ― Marc Andreessen, Andreessen Horowitz
Traction is one of the main reasons why startups fail. Startup Traction is a community-driven grassroots movement to teach startups distribution strategies and tactics to get, keep, and grow customers and users at scale. We host meetups, workshops, as well as conferences in different cities featuring founders and growth experts from some of the fastest-growing companies.
Customer-led growth is hard to master, but once unlocked, it will drive massive growth and brand loyalty like no other.
Join Teresa Anania (SVP, Global Customer Success at Zendesk), Meenu Agarwal (SVP, Customer Success at VMware), and Mary Poppen (ex- CCO at LinkedIn) to learn how to deliver business outcomes to customers and blow their minds while driving retention, revenue, and growth.
Specifically, you will learn.
- The science and data behind high growth customer success - The framework to deliver customer delight - How to continuously market the value of your product or service - How to create a lasting customer experience that will reduce churn, maximize upsell and cross-sells, and drive customer referrals. - How to build your Customer Success team - How to best track performance of CS teams and measure success