We're here to help Support and Success Professionals meet others and learn how others are solving their business problems. It's a laid back atmosphere with the goal of providing an atmosphere of helping everyone help each other. .
Providing an excellent customers experience is increasingly vital. But what this means, how to execute day to day, and how to measure and understand its effectiveness are all complex challenges. The group is for those individuals who work every day to provide an amazing experience for their customers, and want to be part of a community of like-minded Support and Success professionals.
“Customer experience is the new marketing.” – Steve Cannon, Mercedes Benz USA President and CEO.