What we're about

The Customer Club is devoted to driving the evolution of customer support and establish New Zealand as the thought leaders of customer centricity. Join the club for an evening of knowledge sharing, networking, and leading the way in Customer Success & Support.

Every six weeks Customer leaders across New Zealand are invited to a Meet Up that will focus on starting the conversation on what defines and how to best implement customer success & support through guest speakers, demo’s, and discussion.

Upcoming events (1)

Leadership in a Customer World

Xero Accounting Software

Join us for our second event that will focus on Leadership in a Customer world. After our first event we asked attendees what they would like to hear about next- leadership was a consistent request. The amazing Rachel Nowicki, Growth Manager at Booster, will be sharing with us her success in building up their Customer Success team from the ground up. You'll get the chance to hear from her around the challenges she has faced and what have been the big wins. Rachel will also take the leadership lens and spotlight what is required in the current market within Customer teams. The evening will be powered by Xero. Agenda: Welcome from your Host, Ashley Driver, Xero Partner Content Owner Speaker: Rachel Nowicki, Booster Drinks & Eats Topic Discussion: Leadership in a Customer World Drinks, Eats, & Networking with other Customer leaders About Booster: You may have only just heard of them, but they've been quietly beavering away since they were founded way back in 1998 as Grosvenor Financial Services. Fully owned and operated right here in New Zealand, they were set up by a bunch of experienced industry experts. They were all convinced there was a better way for New Zealanders to save than what was offered by some of the lumbering international conglomerates. About Xero: We started Xero to change the game for small business. Our beautiful cloud-based accounting software connects people with the right numbers anytime, anywhere, on any device. For accountants and bookkeepers, Xero helps build a trusted relationship with small business clients through online collaboration. We’re proud to be helping over 1.8 million subscribers worldwide transform the way they do business. And we’re just getting started. Founded in 2006 in New Zealand, Xero is one of the fastest growing software as a service companies globally. We lead the New Zealand, Australian, and United Kingdom cloud accounting markets, employing a world-class team of more than 2,500 people. Forbes identified Xero as the World’s Most Innovative Growth Company in 2014 and 2015. Small business makes the world go round – it’s the heart of the global economy. We want millions of small businesses to thrive through better tools, information and connections. Like all great challenges, we can’t do it by ourselves: we work closely with our customers, partners, and other friends to push innovation forward, turning Xero into the online business platform for the world. Please Note: We may photograph or record the event for promotion purposes and may share the image of anyone who attends for any purpose without compensation. Please let us know if you would not like to be photographed.

Past events (1)

Defining Customer Success & Support

Xero Accounting Software

Photos (4)