Location visible to members
We'll be discussing Steve Portigal's recent book, Doorbells, Danger, and Dead Batteries: User Research War Stories.
The author will join the discussion for Q+A, remotely, around 6:30.
You can purchase a copy of the book at Amazon (https://www.amazon.com/Doorbells-Danger-Dead-Batteries-Research/dp/1933820349) or Rosenfeld Media (http://rosenfeldmedia.com/books/user-research-war-stories/).
About the book:
User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.
About the author:
Steve is the founder of Portigal Consulting. In the past 15 years he's interviewed families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of music gear, wine packaging, medical information systems, corporate intranets, videoconferencing systems, and iPod accessories. He's an accomplished presenter who speaks about culture, innovation, and design at companies such as eBay, Adobe, Nokia, Hewlett-Packard, and Dolby Laboratories. Steve has lectured at Stanford University, Institute of Design, California College of Art, and UC Berkeley, and writes regularly on topics from interaction design to pop culture for Interactions, Core77, Ambidextrous, and Johnny Holland. He has a graduate degree in human-computer interaction from the University of Guelph and is an avid photographer who has a Museum of Foreign Groceries in his home.
All participants must read and abide by Puppet Labs' Event Code of Conduct below:
Event Code of Conduct
Exhibitors, speakers, sponsors, staff and all other attendees at events organized by Puppet Labs (PuppetConf, Puppet Camps, training classes, and others) or held at Puppet Labs facilities are subject to these Community Guidelines and Code of Conduct. We are dedicated to providing a harassment-free experience for everyone, and we do not tolerate harassment of participants in any form.
We ask you to be considerate of others and behave professionally and respectfully to all other participants. Remember that sexual language and imagery is not appropriate for any event venue, including talks. Participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organizers or Puppet Labs staff members.
Harassment includes offensive verbal comments related to gender, gender identity or expression, sexual orientation, disability, physical appearance, body size, race, religion, sexual images in public spaces, real or implied violence, intimidation, oppression, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention. Participants asked to stop any harassing behavior are expected to comply immediately.
If a participant engages in harassing behavior, the event organizers may take any action they deem appropriate, including warning the offender or expulsion from the event with no refund. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the event staff immediately.
Event staff will be happy to help participants address concerns. All reports will be treated as confidential. We strongly encourage you to address your issues privately with any of our staff members who are organizing the event. We encourage you to avoid disclosing information about the incident until the staff have had sufficient time in which to address the situation. Please also keep in mind that public shaming can be counter-productive to building a strong community. We do not condone nor participate in such actions.
We value your attendance. If you cannot find a member of the event staff or are not comfortable contacting one of the staff, you can alternatively contact [masked], Kara Sowles (kara at puppetlabs.com) or Nathan Rawlins [masked] or nathan.rawlins at puppetlabs.com).
We expect all participants to follow these rules at all event venues and related social events.