- ⚡️Superpowered: design’s potential to help or harm humanity
November’s meetup is an extra-special event, in partnership with Ladies that UX Belfast and Belfast Design Week. Design has significant power in our society. Our choices as designers have the power to improve and enhance, or the power to demean and degrade. How should we deal with that power responsibly? What happens when that power is misused, or used with ignorance? In this meetup we’ll examine some of these issues with the help of a series of guests and speakers. ------------------ Guest author ------------------ Bad design is everywhere, and its cost is much higher than we think. In ’Tragic Design', authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes? Tragic Design reveals: • Designs that can kill, including the bad interface that doomed a young cancer patient • Designs that anger, through impolite technology and dark patterns • How design can inadvertently cause emotional pain • Designs that exclude people through lack of accessibility, diversity, and justice • How to advocate for ethical design when it isn’t easy to do so • Tools and techniques that can help you avoid harmful design decisions One of the book’s authors, Jonathan Shariat, joins us by video from San Francisco to tell us more about the case studies in the book, and also take questions from attendees. To thank Jonathan for his time, a donation has been made to Jonathan Shariat’s nominated charity, AbilityNet. You can find out more about the charity and donate here :https://abilitynet.org.uk ------------------ Speakers ------------------ Two local speakers will also offer some insights into the power of design: Charlotte Jane Tracy, UX Analyst at Fathom, will talk to us about the power of numbers and how they can help influence design. As UX professionals, we are all aware of the value in understanding not only what your users tell you, but also understanding what your users are doing. Analysing user behaviour at the start of a project provides UX teams with a hypothesis from where they can begin to design further research and prototypes for user testing. Since 2015 Charlotte has worked with organisations to understand users behaviours to create optimisation strategies for their digital products. During her talk Charlotte will take us through examples of projects, where tools like Google Analytics, Hotjar and A/B testing software; Optimizely provided powerful quantitative insight into user behaviour and how this research was able to play a vital part in the design process. ----- Ioana Enea, UX Designer at MadeToEngage will be talking about: Taxidermy Pheasants. How improv made me a better designer. In 2018, Ioana started doing improv theatre classes because she wanted to become more confident, meet new people and not waste away her evenings bingeing YouTube videos. Improv not only had an impact on her personal life, but also in her professional life too. In this talk, Ioana will present some lessons that she took away from doing improv and show the transformative power that a hobby can have on your design practice. -------------------------- Venue information -------------------------- We'll be meeting at the Belfast offices of Puppet, with plenty of refreshments and food for all. This venue is wheelchair-accessible and child-friendly. Whilst there won't be childcare available, your children are more than welcome to join you for the event (although there may be alcohol available). If you have any other accessibility needs or dietary requirements, please contact us. Huge thanks to @LadiesthatUXBEL / @belfastdesignwk / @OReillyUK / @puppetBFS Look forward to seeing you there!
- Build better products
How do we build better products? Is there such a thing as a perfect process? This meetup will focus on the mechanics of shipping great products and improving experience for our users. We'll be looking to the book Build Better Products for some insights, and are thrilled to have author Laura Klein join us for a Q&A. Find out more about the book, and buy online from Rosenfeld Media: https://rosenfeldmedia.com/books/build-better-products/ ** Rosenfeld Media have been kind enough to supply us with an exclusive discount for Build Better Products - use code uxbelfast19my30 at Rosenfeld checkout! ** "This book should be mandatory reading for anybody making product decisions." - Eric Ries, author of The Lean Startup Guest author ============= Laura is author of 'Build Better Products' and UX for Lean Startups, and will be a familiar figure to many, either through her books, from Twitter, or her podcasts - What is Wrong With UX (with Kate Rutter) and Engsplaining. Find out more about our author: • https://www.usersknow.com • https://twitter.com/lauraklein Guest speakers =============== We also have 2 local guest speakers joining us to share their experience on building better products: Founder of Niice app, Christ Armstrong offers his experience on getting products to market. https://niice.co / @Armstrong Jason Karayiannis is a multi-talented designer, and Senior Creative at Deloitte Digital with an interesting line in side projects. @_dotjk / @fathersfather Venue information ================== We'll be meeting in the Belfast offices of Deloitte Digital, who will also be kindly supplying the pizza and refreshments. Food & drink is served from 6pm, talks get underway at around 6.30pm. UX Belfast has made a contribution to Laura's nominated charity, Partners in Health, to thank her for her time. To find out more or make a donation, visit https://www.pih.org/ We'll see you on the night :)
- Better technology for business and humans
Our recent meetups have looked at how technology often falls short of basic ethical standards, and the responsibility of designers to aim to design a better future for all humans. Kate O'Neill offers a perfect next step in this dialogue. In her Medium post of July 2017, Kate wrote: "I have decided to declare myself a tech humanist." The book which followed defines a new model of business leader - the “tech humanist” - as developing honest assessments of organisational goals that move far beyond traditional P&L statements, and peer deeper into the consequences of everyday human experience design within our increasingly tech-driven culture. "Today, while we still can, we must master our rapidly changing technology to shape the best future for humanity and our businesses. Kate O'Neill shows what's happening and what's at stake, and lights the paths forward. There is no better guide" - Jeffrey Zeldman https://www.amazon.co.uk/dp/1719881561/ref=cm_sw_em_r_mt_dp_U_VXFnCbZ68SXZJ Kate will be joining us for a Q&A, and tell us more about her work and the thinking behind the book. Guest speaker =============== Also joining us is Rebecca Walsh. Originally an engineer with Bombardier, it was Rebecca's work with iLab brought which brought her to prominence. Rebecca recently joined Big Motive as Service Design Lead, further bolstering their reputation and capability as the premier agency of design for innovation on the island. Rebecca will offer insights on her consultancy and training, helping businesses and organisations become more human-centred. Find out more about our guests: • https://www.koinsights.com/ • https://twitter.com/kateo • https://twitter.com/rebecca_cwalsh • https://www.bigmotive.com/ Venue information ================== We'll be meeting in the Belfast offices of Puppet, with refreshments and pizza a-plenty. Food & drink is served at 6.30pm, talks get underway at 7pm UX Belfast will be making a donation to Kate's nominated charity, Code Your Future, to thank her for her time. To find out more or make a donation, go to https://codeyourfuture.io Look forward to seeing you there!
- Responsible design for digital places
As ever, we'll be using a recently-published book to lead the theme of the meetup. This time round it's Living in Information. Websites and apps are places where critical parts of our lives happen. We shop, bank, learn, gossip, and select our leaders there. But many of these places weren’t intended to support these activities. Instead, they're designed to capture your attention and sell it to the highest bidder. Living in Information draws upon architecture as a way to design information environments that serve our humanity. Published in May of this year, the book has picked up some high praise. "This book provides a definitive roadmap on how to lead, architect, and design information environments that are intentional, resilient, add value, and shape social interactions." - Priyanka Kakar, Director, Product Design, The Walt Disney Company Publishers Rosenfeld Media have stepped us with an exclusive 30% discount from their store. Just use the code uxbookclubbelfast18oc30 at checkout: https://rosenfeldmedia.com/books/living-in-information/ We are delighted to say that author Jorge Arango will be joining us for a Q&A, and tell us more about what led him to write this compelling book. ------------------------------ NEW! Want to give a lightning talk? Let us know if you want to speak for 5-10 minutes about anything related to this month's theme, your work, or the book itself. ------------------------------ Venue information We'll be meeting in the Belfast offices of Puppet, with refreshments and pizza a-plenty. Food & drink is served at 6pm, we get underway at 6.30pm The meetup will be making a donation to Jorge's nominated charity, The Long Now Foundation. You can find out more about the charity here: http://longnow.org/ Look forward to seeing you there!
- Technically Wrong: Sexist Apps, Biased Algorithms & Other Threats of Toxic Tech
May's bookclub will be our first special event, a joint meetup with Women in Tech Belfast (https://leanincircles.org/circle/women-in-tech-belfast). The book selection is Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech. Featuring in Fast Company's Top 10 Business & Leadership books of 2017, and Wired's Top Tech books of 2017, this is a must-read. Publishers W. W. Norton & Company have provided us with a fantastic exclusive offer! To order Technically Wrong at a special member discount of 25% + FREE shipping please click here and add the code WN553 when prompted at the checkout. https://goo.gl/mqoKPv We are delighted to say that author Sara Wachter-Boettcher will be joining the meetup to answers your questions. --------------------- About the book --------------------- A revealing look at how tech industry bias and blind spots get baked into digital products—and harm us all. Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed or why. It’s time we changed that. Many of the services we rely on are full of oversights, biases and downright ethical nightmares. Chatbots that harass women. Sign-up forms that fail anyone who’s not straight. Social media sites that send messages about dead relatives. Algorithms that put more black people behind bars. ------------------------------ Venue information ------------------------------ We'll be meeting in the Belfast offices of Puppet, with refreshments on hand and pizza courtesy of @SlicePizzaApp. Important to know: **Please note: This event is wheelchair-accessible and child-friendly. Whilst there won't be childcare available, your children are more than welcome to join you for the event (although there may be alcohol available). If you have any other accessibility needs or dietary requirements, please contact us and we will be better and accommodate** Bookclub will be donating to Sara's nominated charity, and very kindly Sara wanted a local charity to benefit, so WomensTec has been identified as the choice. You can find out more about the charity here: http://www.womenstec.org Thanks to @womenintech_bfs (https://twitter.com/womenintech_bfs), @wwnortonuk (https://twitter.com/wwnortonuk), @puppetize (https://twitter.com/puppetize)/@puppetbelfast (https://twitter.com/puppetbelfast) and Slice Pizza App (https://twitter.com/SlicePizzaApp) for their support. Look forward to seeing you there!
- Storymapping products
Time to hit the books again... well, the book. This time round, we're looking at The User's Journey: Storymapping Products That People Love by Donna Lichaw. Rosenfeld Media have once again come through with a fantastic 30% discount when ordering through the Rosenfeld Media store. (Please note this discount will bring the book in at a significantly lower price than certain high profile online stores :) Head to http://rosenfeldmedia.com/books/storymapping/ and use the code BFSJAN30 for your 30% discount. And we're delighted to say that author Donna Lichlaw will be joining us by video for a Q&A session during the meetup, so be sure to bring a question or two. Bookclub has made a donation to Donna's selected charity - Doctors Without Borders. If you would like to add your support, you can find full details here: http://www.doctorswithoutborders.org/ About the book Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. Jeff Gotthelf (Author of Lean UX) had this to say: "If you’re working through customer journeys, experience mapping, and other ways to coalesce your team around your product’s story, The User’s Journey offers a fun, interactive way to build that narrative collaboratively to achieve great results." Read excerpts, FAQs and more at the book's microsite (http://rosenfeldmedia.com/books/storymapping/). Come along with your own experiences and insights, meet some new faces, and join in the discussion, whether you have read the book or not. Or just sit back and listen. We'll be meeting in the Belfast offices of Puppet, who are sponsoring the evening's pizza and refreshments. Thanks to @rosenfeldmedia and @puppetize for their support. Look forward to seeing you there!
- Autumn Bookclub: Why Products Fail
We're back! This time round, we'll be discussing failure - specifically, product failures. As a springboard for discussion we'll be looking at Why We Fail by Victor Lombardi (http://rosenfeldmedia.com/books/why-we-fail/) News! We've teamed up with publishers Rosenfeld Media (http://rosenfeldmedia.com) to offer bookclub members something special. Firstly, Rosenfeld have kindly offered a special 30% discount when ordering through the Rosenfeld Media store. (Please note this discount will bring the book in at a significantly lower price than certain high profile online stores :) Head to http://rosenfeldmedia.com/books/why-we-fail/ and use the code BFSOCT30 for your 30% discount. Next, author Victor Lombardi has agreed to drop in by video link to offer the background to the book, and answer any questions you might have. A little about the book Why We Fail is a fascinating series of case studies of failure. Whether websites, services, or software, they all shared one thing in common. The clue is in the book's subtitle: "Lessons from Experience Design Failures". The book has been met with widespread praise, including recommendations from some of the most eminent voices in product and experience design, and features a foreword from none other than Don Norman: "The stories behind failures make for fascinating reading. But this book offers more. It provides important insights into both what can go right and what can go wrong in a product offering. To make great products, we need to understand what makes some fail and others succeed. To all the aspiring, young entrepreneurs who are reading this: take heed. Embrace failure to learn from failure. Learn from failure to avoid failure." -Don Norman Read excerpts, FAQs and more at the book's microsite (http://rosenfeldmedia.com/books/why-we-fail/). Come along with your own experiences and insights, meet some new faces, and join in the discussion, whether you have read the book or not. You can even just sit back and listen. We'll be meeting in the Belfast offices of Puppet, who are sponsoring the evening's pizza and refreshments. Thanks to @rosenfeldmedia for their support. Look forward to seeing you there! Please refer to Bookclub rules for the evening. Actually there is only one rule: you don't have to read the book :) Final note: for practical reasons we have restricted registration numbers for this meetup.