Sunday UX Workshop: Customer Journey Mapping Done Right!
Details
Eliminate pain points in your service and win more customers. Learn how to create customer journey map on a real case example. So you can deliver exceptional experience to your customers.
Number of tickets is limited. Please reserve carefully.
We strongly recommend taking Red Line Metro to Cleveland Park Station. The library is a couple of blocks south of the station. Area parking is extremely limited.
Instructors:
Yuri Vedenin Founder & CEO, UXPressia
Yuri is not only an entrepreneur and coach in UX sphere, but also a seasoned business analyst. He applies that combo to help other people and companies to succeed.
Natalie Mandriko
Natalie is a product manager who coaches entry level UXers to practice research and follow the design process. She is practicing Lean Startup and Lean UX for a digital product incubated inside a non-profit motherhood.design