Ottawa Civic Tech presents: Delivering services to citizens in a digital world

Ottawa Civic Tech invites you to a special first-of-its-kind event in Ottawa: a unique opportunity to engage with digital service teams from the municipal, provincial, and federal government!

Join us and be part of this important conversation and relationship between government and citizens. You do not need to be a "techie" to attend -- everyone is welcome, and everyone can contribute questions, ideas, and insights on how we might work with government changemakers to build civic good through technology, data, design, policy, advocacy & citizen engagement.

• Doors open at 6pm. Event starts at 6:30pm sharp.
• Bayview Yards is an accessible venue
• This will be livestreamed at https://www.youtube.com/watch?v=px6I1v7gM80
• Questions for the panel? Go to slido.com and enter event code #1656

6:00-6:30pm: Networking and food!
6:30-6:45pm: Welcome
6:45-7:00pm: Marc René de Cotret (Service Innovation Team, City of Ottawa)
7:00-7:15pm: Ebony Sager (Ontario Digital Service)
7:15-7:30pm: Aaron Snow (Canadian Digital Service)
7:30-8:00pm: Panel discussion moderated by Olivia Neal (Executive Director, Digital Change, Treasury Board Secretariat)
8:00-8:30pm: Audience Q&A

Thank you to the City of Ottawa for supporting this event, and to Ipsos Canada and Speedyrails for sponsoring Ottawa Civic Tech!

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Marc René de Cotret
Director of Service Transformation, Service Innovation and Performance, City of Ottawa

Marc was an Associate Partner with the Digital Operations practice of IBM’s Global Business Services, with extensive consulting experience in strategy, business operations, and digital transformation. He has worked in sectors including all levels of government, public safety, health care, and telecommunications.

He leads the Service Transformation team, which is responsible for delivering improvements to the City’s strategic and organizational business planning processes, employee engagement and internal communications, process improvement programs and organizational effectiveness efforts to cultivate an organizational culture of innovation and client-centric service delivery.

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** UPDATE ** Due to the provincial election that is now officially underway, Deputy Ministers are limited in their participation at events during the writ period. Hillary will still be in attendance and looks forward to engaging with the Civic Tech community, but unfortunately cannot participate as an official speaker. Her colleague Ebony Sager will speak on behalf of the Ontario Digital Service.

Ebony is the Business, Partnerships and Intake lead at ODS. She's working to cultivate opportunities and relationships, ensuring that product teams have what they need to deliver successful digital information and services based on our Ontario Digital Service Standards.

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Hillary Hartley
Chief Digital Officer and Deputy Minister for Digital Government, Government of Ontario

Hillary was Deputy Executive Director of 18F, the U.S. government's digital office, and a former Presidential Innovation Fellow. As Ontario's Chief Digital Officer, she will partner with government ministries in delivering major digital projects, accelerate transformation across government by setting new service standards for digital products, attracting and empowering digital talent, and aligning partners around delivering the best possible customer experience.

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Aaron Snow
CEO of the Canadian Digital Service, Government of Canada

Aaron was a co-founder, Director of Delivery, and ultimately Executive Director of 18F. He served as a Presidential Innovation Fellow, focusing on technology procurement, and also held the roles of Deputy Commissioner and Senior Advisor at the U.S. Government’s Technology Transformation Service (TTS).

As CEO of the CDS, Aaron will play a pivotal role helping departments make better use of digital technology, agile methods, and user-centred design to better serve everyone who uses federal services.