Customer Centric Product Development

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At the first Zagreb Product Management Meetup, Ana Zrno from Infobip will talk about how large companies remain customer-focused, and how to design the systems and processes to support that. She will go through several iterations of these processes and try to explain what a Product Manager's responsibilities in Infobip are.

In the past few years, Infobip went from 0 to about 40 product managers and went through several product development process iterations. Infobip, since its founding 12 years ago, grew to 1,500 employees, 300 of which work in Engineering and Product Management to develop products that are used by about 200,000 enterprise accounts engaging 7+ billion people and things, worldwide.

About Ana:

Ana recently joined Infobip's Product Management team. She comes with over 18 years of experience in the telco industry, with a focus on product management, proposition management, project management, and pricing. Currently, she is working with her team on building self-service capabilities for Infobip's clients. You can find out more about her on

18:00 - 18:15 --- Meet & greet
18:15 - 19:00 --- Ana Zrno (Infobip)
19:00 pm - ∞ --- Q&A & Networking