Name: Visual Thinking in Service Design - Beginners Guide to Journey Mapping
Start: 2024-10-16T18:00:00+01:00
End: 2024-10-16T20:00:00+01:00
Location: RedRock Consulting

New to Service Design? Enjoy solving problems through use of visuals?

Gemma Honour, Agile Coach and Visual Thinker is ready to help you to deepen your understanding and fill your toolkit with this fun, interactive workshop.

We'll take a Visual Thinking approach to Service Design through the wonderful tool of Journey Mapping. Learn how to draw some neat, fun and insightful maps, that put the client at the heart of your business, and help you and the businesses that you work with understand where the opportunities and improvements might lie!

In this workshop Gemma takes you step by step through some of the principles of Service Design, the anatomy of a journey map, developing your visual toolkit, and by the end of the session you'll have created your very own journey map using your new found illustrative skills!

Hosted by RedRock, we'll also have beer and pizzas waiting for you to ease you into the evening!

Gemma Honour

Stuart.Adair

Agile Bath & Bristol

Agile Alliance Community

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Gemma Honour is a Visual Thinker, Facilitator and Coach.

Her background in all things Agile means that she's got a knack for finding new ways of putting the customer at the centre of work, and looking for new and better ways of getting fast feedback.

Gemma teaches visual thinking for Agile Coaches, and has tonnes of visual tools, tips and tricks for those wanting to add some creativity and innovation to their current workshops, meetings and events.

Visual Thinking in Service Design - Beginners Guide to Journey Mapping

Service Design

RedRock Consulting

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Agile Bath & Bristol

Visual Thinking in Service Design - Beginners Guide to Journey Mapping

Agile Bath & Bristol

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