You can't have Empathy without Emotion

Session 1: You can't have Empathy without Emotion
with Lai-Ling Su
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

The post-Covid workplace craves for the empathetic leader. Advancements in digital technology and artificial intelligence demands that humans be more human. Yet emotions in the workplace are still frowned upon.

Emotions are everywhere and until we get over the stigma of emotions in the workplace, we won’t have a world where leading with empathy is the norm and the symbiotic relationship between humans and machines that we dream of in the future of work will never be achieved.

Session 2: A Personal Accountability Canvas
with Cindy McClure
An elite F1 racing team is designed to deliver optimum performance up to and including the driver. The F1 Team has a responsibility to optimise these critical components (tyres, aerodynamics, fuel efficiency, analysis of track conditions etc.) that drive performance of the system including starting at the top with the driver's performance.

Similarly, as agile, system and lean practitioner practitioners of high performing teams, we have a holistic responsibility and commitment to all of the components of a system including the 'driver' of that system, be it a GM, head of business, Tribe/Platform lead, or Scrum Master/Product Owner.

Performance coaching is based on the science of optimising human motivation and behaviour for any given endeavour. The self-coaching Leadership canvas is a lightweight coaching framework designed to improve a Leaders personal performance.

The canvas brings together over 20 years of performance coaching experience of business leaders designed to improve self-awareness, understanding, motivations & targeted actions.