Dysfunction Mapping: An empirical tool for creating real change

Dysfunction Mapping is a tool developed over years of trial and error, aimed at creating a repeatable way to find, theme and ultimately, solve, organizational dysfunction. By following these steps, you can more quickly identify the biggest wins, come up with a solid action plan, and measure if you're really achieving outcomes that matter. It's not a silver bullet, but it can give you some structure to creatively solve problems, while also making your value visible and your goals clear.