Empathy: Leadership in Times of Crisis

Leadership has faced newer challenges as we grapple with the new normal. Practicing empathy as a leader has never been more critical. Empathetic leadership is important because empathy fosters trust, resilience, healing, growth, creativity and nourishes connections. Empathy reduces stress, transforms conflict, and supports sustainable collaborative environment. An empathetic leader can understand other’s perspectives, decisions and motivations and build a culture of empathy in their organization.

While it is important to develop empathy for others, it is equally important to provide self-compassion for yourself. This session will explore how a leader can develop empathy for others through self-compassion. Empathy without self-compassion can leave a person drained of energy as a result of feeling what others feel.

My goal is to provide you a framework for self-compassion and self-care so that you can become an empathetic leader who understands others' situation, can communicate this understanding to others, and reciprocate as per their needs while ensuring their own pitcher is not empty. You may have heard, "Put yourself in his/her shoes." you may have also tried but couldn't do it effectively. Join me to know how it has helped me as these exercises are simple yet so profound as to be life-changing; you'll be the judge.

Bio of Kamal Hans:

Kamal believes people are capable of incredible things if they have the support they need. He is at his best when he connects people and their vision creates a structure of support and builds a system to achieve their goals to accomplish bigger things than themselves. Kamal has worn many hats in my career; as a result, he has a unique ability to create and scale high-performing, customer-centric teams. As a Leadership Coach and disciplined facilitator, Kamal had coached Development, Data, Operations, and Marketing teams to help them understand and implement the Scaled Agile structure, practices, and mindset at a sustainable and comfortable pace for the team and organization. Companies he has made an impact at include: a number of Fortune 100 companies, Ericsson, LGE, Kronos, Bose, Vistaprint, and many more.