[FREE]-Agentic AI & The Future of GCCs: Reimagining Enterprise Value

Are Global Capability Centers (GCCs) facing an existential threat or their biggest evolutionary leap? As the AI-driven GCC market prepares for exponential growth, traditional cost-arbitrage and headcount models are collapsing. This session breaks down the blueprint for transitioning from rigid back-office execution to an innovation-led, autonomous enterprise.

What We Cover

1. The Operating Model Reset: How intelligent systems reshape transactional workflows into strategic value engines.
2. The Talent & Location Shift: Navigating the projected 42% AI talent shortfall and redefining geographic advantages.
3. Execution to Innovation: Capitalizing AI development costs while driving measurable top-line business impact.
4. GenAI & Agentic AI: Deploying Agentic AI workforces to drive zero-marginal cost operations and permanently lower OpEx.
5. Governance & Leadership: Managing data risks, compliance, and leading change management across AI-integrated workflows.
6. New ROI Metrics: Shifting the board meeting conversation from replacing SaaS seats and FTEs to the economics of a deflationary tech stack.

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