Smarter, Not Colder: Using AI to Strengthen Human Connection

Curious how AI is reshaping customer experiences and internal workflows?

Join us for an insightful session with Darian Galyon, Territory Account Executive and Paul Ethridge, Technical Architect, NWN Carousel, along with Dawn Pavel, Enterprise Sales Director, Five9, where we’ll explore how real companies are navigating AI adoption — from intelligent virtual assistants like AiVA to AI-enhanced contact centers.

We’ll dive into the real questions businesses are asking:

• Where do we start with AI?
• How much access should we give our teams?
• How do we keep it secure?
• And most importantly—how do we integrate AI in a way that enhances, not replaces, human connection?

Not a sales pitch. Just meaningful, real-world insights to help you lead in the age of AI.

Thank you to our host, Catalyst, for providing the venue, and to Appsky, for sponsoring the food and drinks! We appreciate you!

Date: Thursday, August 7
Place: Catalyst Building
4601 Catalyst Ct. (near 46th & Farnam St.)
5:00 – 5:30 Food & Networking
5:30 – 5:45 Announcements and What’s New in AI
5:45 – 6:45 Speakers