How to Extend Agents and Copilots with Copilot Studio

Naziv predavanja:
How to Extend Agents and Copilots with Copilot Studio

Session language / jezik sesije:
Serbian

Datum i vreme:
30. 03. 2026. 18h

Lokacija:
Microsoft Serbia, Ušće Tower 2, 11. sprat, Bulevar Mihajla Pupina 4, Beograd

Predavač:
Marko Totović, Microsoft MVP for business applications.

Opis predavanja:
Copilots and AI agents are becoming part of every business application, but many implementations stop at basic scenarios. The real value comes when you extend them and connect them with your business processes, data, and systems.

In this session, we will explore how to use Microsoft Copilot Studio to go beyond out-of-the-box capabilities. You will learn how to build and extend agents, connect them to Dynamics 365 and other systems, and design meaningful interactions that bring real business value.

We will cover practical scenarios such as integrating with business data, triggering workflows, and customizing responses to fit real-life use cases. You will also see how to overcome common limitations and design agents that are reliable, scalable, and useful in everyday work.

Whether you are just starting with Copilot Studio or already experimenting with agents, this session will help you understand how to take them to the next level.

O predavaču:
Marko Totović is a Microsoft MVP for business applications. He currently works as a PTS for Customer Engagement & Power Platform at Companial as well as a freelancer for many global Dynamics partners. He is a frequent speaker at many global (Directions, Summit, Days of Knowledge, BCTechDays...) and regional conferences. He is also a Lead in the UserGroup BizSource.