What we’re about
Amazon Connect for Government Users - Florida
This Meetup group is for government professionals in Florida who use or are interested in Amazon Connect for their public sector contact center needs. Government agencies have unique challenges, regulatory requirements, and service delivery expectations that differ from the private sector. This group provides a space for government IT and contact center professionals to collaborate, share best practices, and discuss real-world implementations of Amazon Connect in government environments.
Whether you are exploring Amazon Connect for the first time or have an established deployment, this group is a place to exchange ideas, discuss compliance and security considerations, and explore innovative ways to enhance citizen engagement through cloud-based contact center solutions. Join us to learn from other government entities, share insights, and stay informed on the latest developments in Amazon Connect and AWS technologies for the public sector.