Fujitsu Migration Story + High Volume Outbound Communications for Amazon Connect

Agenda

2:00 - 2:15 - Kickoff & Introductions

2:15 - 3:30 - Amazon Connect High Volume Outbound Communications
Clarence Choi, AWS Connect Solutions Architect, will present an overview of high volume outbound communications for Amazon Connect.

3:30 - 4:30 - Customer Migration Story: Fujitsu
Listen as Alex Sanchez, Global Head of Cross-GDC Networks, talks about Fujitsu's migration to Amazon Connect, including lessons learned.

Alex Sanchez is a highly qualified information Technology Head and business transformation professional with over 22 years of experience and an impressive track record in providing high-tech IT solutions as well as managing multiple IT operations and organizations. His Information Security role included documenting information security functions to include alignment of functional needs with security policies and practices aligned with global strategy.

4:30 - 4:45 - Q&A/Wrap-Up