Name: Data-Driven Journey Management: Boosting the impact of CX in your organization
Start: 2024-01-30T17:00:00+01:00
End: 2024-01-30T18:00:00+01:00

*Join our Webinar with Jochem van der Veer, CEO and Co-Founder of TheyDo*
When: **Tuesday\, January 30 \| 17:00 CET**

If you're wrestling with how to measure and report on the real impact of your work on customer experience (CX) or aligning your user-centric opportunities with your business goals, this webinar is for you.
We've got Jochem van der Veer, CEO and Co-founder of TheyDo joining us. He'll share how TheyDo's innovative approach can help you link those customer insights and opportunities directly to your company metrics and the measurable ROI of your initiatives. It's all about making your customer journey data actionable, understanding your customers better, and having a clear, shared view of your CX data.

**Here’s what Jochem will cover:**

* Starting with a data-driven approach in journey management.
* Using metrics to bring life to your customer journeys.
* Tracking performance and progress of your metrics.
* Best practices for a data-driven strategy that scales.
* Real stories about the challenges and successes in this field.

And don't forget, there's a Q&A session. Bring your questions – the tougher, the better!

**Who is this webinar for?**

* CX teams willing to level up their journey management.
* Marketing professionals who want to boost their customer-centric approach and gain more ROI from their marketing efforts.

**Jochem van der Veer** is the co-founder & CEO of TheyDo - a journey management platform for Enterprise. Before starting his latest venture, he had worked as a design leader helping to transform companies in the Fortune 500 to work more customer-centric. With a background in UX and Service Design, he’s currently helping to solve one of the biggest problems at the enterprise scale: systemically aligning customer needs to business impact.

**TheyDo** is the single source of truth for your end-to-end customer journey. With flexible journey mapping and a framework that links all customer insights, opportunities and solutions together, you can identify key areas for improvement in your customer experience and make decisions for your organization that support both business and customer needs.

Excited? We are too! See you there!
RSVP now to get access to this insightful webinar.

Anna Botsvine

Amsterdam Code + Design Community

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Data-Driven Journey Management: Boosting the impact of CX in your organization

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Data-Driven Journey Management: Boosting the impact of CX in your organization

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