AI as a Design Material (workshop)

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A hands-on workshop for designers and product teams who want to build AI that works for real people and real businesses.
From the creator of the AI Interaction Atlas, this workshop is designed to help you think differently about how we make AI systems work well for actual humans, and build the foundational skills for identifying and communicating why & how we might use AI within a larger solution.

AI is a powerful technology that seems to be the answer to every problem, but in reality only provides value when designed right. Wanting AI and knowing where it belongs are two very different things. Too often, teams are compelled to implement AI (often by their stakeholders) without ever asking the important questions: does the problem truly call for AI? What's the ROI? Where specifically is AI needed? How might we best take advantage of the capabilities AI can perform? What happens to the people we design AI solutions for?

You can design AI systems that genuinely improve people's work and lives, but it requires a new framing that understands the materiality of AI within the contexts we build.

In this three-hour workshop you'll learn how to:

• Treat AI as a design material, with specific functions and values, rather than a magic fix to slap on top of an existing experience.
• Identify gaps in your users context worth designing AI solutions for vs. gaps that don't need AI at all.
• Determine what AI enablements provide real value for your users and business.
• Evaluate which specific AI capabilities create the foundation for a given user experience.
• Build a shared language your team can use to clearly communicate around AI design and development.