DevOops Amsterdam #1

Welcome to our first DevOops Event 🔥!

Do you have an incident story to share? We would love to hear it:
https://forms.gle/sMM9YcxRn9XVVw237

Incidents and failures are great. Let's talk about them and embrace together a blameless culture.

During the event, three speakers will present one of their favorite IT incidents from their careers. Let's hear and learn more about undetected bugs in the application code, like the Mariner 1 Spacecraft 1962, deploying accidentally to production, or solving a mysterious incident like a detective.

Agenda
06.00 pm - Doors open
06.30 pm - Welcome
06.40 pm - Incident stories:

• Ivan Merrill - Payday Friday
  The one time when Ivan restarted the wrong server and kicked 15,000 people off internet banking.
• Jos van Schouten - This is only a test server
  During routine maintenance, a test server was pulled offline. This turned out to be during production. This short talk (10-15 mins) is not about the incident Jos solved (this was literally turning a server back on). It's about the chain of assumptions that led to a faulty decision and the lessons he learned from this incident.
• Jai Campbell - SRE on call: keep calm, it's only an incident
  Jai will provide a quick summary of how he transitioned into SRE from working as a sysadmin. Walking through the type of organization Jai worked at during his first SRE role, describing the pressure engineering was under at the time as they onboarded a new video management product whilst supporting real-time customer facing platforms. Jai will run through a production issue that he had to support, the incident management process, and steps to mitigate the issue. Ending with a few takeaways to share with the audience with time for Q&A

07:25 pm - PowerPoint Karaoke
07:40 pm - Get together: Snacks and Drinks

------------------------------
Ivan Merrill
Ivan is a solutions engineer at Fiberplane, helping make incidents more collaborative. Ivan spent 15 years split between HSBC and Capital One focusing on helping teams with all things monitoring and observability.

Jos van Schouten
Jos is a Lead Engineer at OGD in the Netherlands. Living in beautiful Delft, he’s part of the organizing team for both DevopsDays Amsterdam and DevopsDays Eindhoven. He occasionally podcasts.

Jai Campbell
Jai is a software engineer from the UK working with a wide range of organizations leveraging cloud technologies to enhance their engineering and customer experiences. Jai specialize on the Google Cloud Platform in the following areas: cloud adoption, application modernization, digital transformations, cloud migrations, SRE, DevOps, FinOps, and architecture. I endorse diversity and inclusion, innovative technologies, and open-source software. In his free time, Jai loves to spend time with his daughter, family, and friends. He's a keen athlete and enjoys playing basketball, cycling, swimming, as well as traveling.

----------------------------------------------
During the event, we’ll be taking pictures. We plan to use these photos on our social media channels and for promotional purposes. We would like to ask for your consent in advance. By attending the meet-up, you give us permission to take photos of you. If you do not wish for your images to be used, please let us know beforehand so we can make sure that you are not included in any of our footage.