DevOops #4

We're back with the 4th edition of DevOops, and this time, Datadog is hosting us in their Amsterdam office on the Herengracht.

Incidents and failures happen. Let's discuss them and embrace a blameless culture together.

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Agenda:

06.00 pm - Walk-in/Doors open: Food & Drinks

06.50 pm - Welcome

07.00 pm - Incident stories part I:

• Anastasiia Urmanavichius - And then he said: now you really are an engineer!
  Anastasiia will share a story about her first Oops moment due to an incorrect cleaning activity on a production database server which caused a 15 min outage affecting all customers and how she handled it.
• Isadora Lopes - Vampire project
  Isadora, a 2nd year SE student, with no cloud experience, 0 to no clue of what is terraform, how to program with Go, how to even use AWS (or that amazon is not just a website she buys way too many things she doesn't really need), joined a team and was asked to create an AWS Mediatailor Terraform Custom Provider with the new Terraform framework (which has a shitty tutorial and documentation). Isadora likes to dedicate the song "Vampire" by Olivia Rodrigo to this project, Terraform, and her experience failing time and time again with little to no wins and more refactoring than she ever thought humanly possible (and there may or may not have been a 1000+€ spent in testing because she didn't know that running channels for days was expensive...

07:30 pm - Break

07.45 pm - Incident stories part II:

• Richard Bown - That One Script You Wrote is now a Platform

Do you remember when that one thing you did that got turned into an entire platform? Did it appear to become less effective because management got hold of it? Platforms that become 'official' internal products often fail. Encumbered by management interference the original intention behind them can become buried in process. What are the best practices for nurturing and encouraging internal platforms without killing their spark?
In this talk, Richard will take you through the stages of identifying a potential platform (be it as humble as a script or a wiki page) and turn it into something truly useful for the whole organisation. He will show you that don't necessarily need to deploy a whole IDP to build a successful platform team.

08:15 pm - Power Point Karaoke

08.30 pm - Get together with snacks and drinks

09.00 pm - Doors closing

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Anastasiia is a DevOps engineer at Semrush, her career spans over seven years working as security engineer, system engineer and DevOps engineer in several companies. Outside work, she likes reading and dancing.

Isadora Lopes is a 22 year old Software Engineering working student from Brazil who never thought she would end up working on DevOps, Cloud, or anything like this, really. she is crazy enough to take on projects she has no clue how to take part in and is on her way to (hopefully) graduating in Germany.

Richard Bown helps companies create better internal platforms through better use of cloud infrastructure, DevOps tools and automation.
He is a DevOps consultant with over 25 years of experience working for global companies in banking, insurance, telecoms, energy, retail, accounting and SaaS products. An open-source contributor since the mid-90s he's also got an interest in the human side of software development, sustainability and inclusivity in practice. Based in Amsterdam, he's originally from the UK.
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