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[Limited Attendance] Building Confident Users in the Space Between

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Hosted By
Cliff S. and 2 others
[Limited Attendance] Building Confident Users in the Space Between

Details

amUX is back at the newly renovated Switchyards Downtown Club!

Important Info

We're excited to connect in-person again. We understand that might not be right for everyone, so here's how we're approaching this event.

  • We are limiting attendance to 50 people. The space accommodates 175-200.
  • Masks are required for everyone. Speakers will remove their mask during the presentation, but will be spaced back from attendees.
  • COVID-19 vaccination is required for everyone.

If you are not able to meet these requirements for any reason: we also plan to record the session and upload the video with captions. If possible, we will stream the session and share the link on Meetup and our Slack community.

About the Discussion

Cliff Seal (co-organizer, Principal Designer at Salesforce) will be presenting "Building Confident Users in the Space Between": a discussion about counteracting blind spots in product design through intentional coalition-building.

Siloed organizations aren’t incentivized to improve the space between products, despite the massive opportunity it presents. Seizing that opportunity is as much community organization as it is design.

Enterprise customers increasingly interact with multiple products from the same company. From rapid acquisitions to market opportunities, companies are frequently introducing products and services that are ostensibly interconnected. Users can transfer knowledge of existing product mechanics and flows to new ones, resulting in faster adoption and time-to-value—but that won’t happen by accident.

I’ll show how we’ve managed these efforts at Salesforce: how we built momentum internally, enlisted stakeholders, co-created, made decisions, and set ourselves up for constant improvement.

COVID-19 safety measures

Masks required
COVID-19 vaccination required
Event will be indoors
The event host is instituting the above safety measures for this event. Meetup is not responsible for ensuring, and will not independently verify, that these precautions are followed.
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Switchyards Downtown Club
151 Ted Turner Dr NW · Atlanta, GA