Arizona Data Platform Users Group Meeting - Mastering Digital Communication

Title: Mastering Digital Communication: Better Practices for Successful Interactions

Abstract: “Excellent communication skills” shows up repeatedly as a job requirement, and yet all of us struggle with the technological tools we use to speak with others. For example, how many times have you sent an urgent email that didn't get any replies? Have you put something important in a chat that confused your colleagues? Do colleagues seem disinterested when you speak during online meetings?

To remedy these frustrating situations, we're going to examine the different types of digital communication we have available to us, when to use each type (hint: they’re not interchangeable), and also how to format and deliver your communication to get your point across quickly and clearly. You'll leave with a stronger understanding of how to use these modern tools to communicate successfully, resulting in greater influence.

Speaker: Jeff Iannucci

Speaker Bio:

Jeff Iannucci is a Senior Database Administrator with DriveTime in Tempe, Arizona. If you’re afraid of vowels then you can just call him Jeff. Or even “Jeff I…uuuuuh” like most of his grade-school teachers. As long as you get “Jeff” right, it’s all good.

He started out as an Accidental DBA using SQL Server 6.5 around 1998, and since then has been working as an administrative DBA and T-SQL Developer. He loves sharing his knowledge with the SQL Server community, and has been chosen as an IDERA ACE for 2020.

He believes experience is the great clarifier, showing not just our strengths but also our deficiencies, and the best solution is to keep learning. This is why he has started “Desert DBA” – to help others learn, and to do so without reading like a technical document.

When he’s not working he enjoys writing about Indycar racing, watching Diamondbacks and Suns games, and cooking Italian food. Also, he’s quite uncomfortable writing about himself in the third person.

Agenda:

• 5:15-5:30pm: Sign-in to online meeting & network
• 5:30-5:35 pm: Announcements & Intro
• 5:35-6:35pm: Presentation
• 6:35-7:00pm: Q&A, wrap-up

Location: Online (link provided with event signup)