Introduction to Streamlined Operations in Jira Service Management

We recently announced a new, Streamlined UI for operations work in Jira Service Management. As of July almost all customers have access to this new experience. We’ll give a brief overview with some slides and cover what moving looks like, followed by a live demo. Bring your questions!

Agenda

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Speakers

Kate Clavet - Atlassian (Sr. Technical Product Marketing Manager, ITSM-Atlassian)

As an experienced technical product marketer Kate is passionate about helping people find calm at work during stressful moments. She joined Atlassian in 2018 during the Opsgenie acquisition. She has experience in both the hardware and software industries. When not working she finds joy in being outdoors, reading, and lifting heavy things.

Shaun Pinney - Atlassian (Senior Product Marketing Manager, JSM)

Shaun is a Senior Product Marketing Manager on the Jira Service Management team at Atlassian, and has held marketing and customer-facing roles at technology companies including HubSpot, Backupify, Datto, and Opsgenie. When he’s not hosting AMAs, you can find him in the woods of New England on his mountain bike.

Hosted By

Erica Larson, Atlassian Community Leader

I've worked with Atlassian server, data center, and cloud products for 5+ years at two different companies. I've worked with many different departments and types of teams to help them utilize these products to their best ability. My focus as primarily been on Jira and Confluence products.

Jordan Herther, ACE Leader

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Global Partner

Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.

Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-boise-presents-introduction-to-streamlined-operations-in-jira-service-management/.