Name: Atlassian Community Event Zurich – Service Management & BBQ
Start: 2025-09-17T17:30:00+02:00
End: 2025-09-17T21:00:00+02:00
Location: Communardo Switzerland

**Entdecke die Welt des Service Management – und geniesse ein entspanntes BBQ im Herzen von Zürich!**
Am Mittwoch, 17. September 2025 laden wir dich herzlich zum nächsten Atlassian Community Event Zürich ein. Der Abend startet mit spannenden Einblicken in Service Management, von ITSM bis ESM – inklusive praktischer Anwendungsbeispiele, Live-Demos und offenem Austausch.

**Agenda:**
17:30 – Ankunft & Begrüssung

17:45 – Talk 1: Customer Service Desk mit ITSM-Features
Romain Monnet, Communardo (EN)
➤ Mehrsprachige Portale, Organisationen und Datenimport

18:15 – Talk 2: ESM mit Assets und Automatisierungen
Dirk Alexander Schaefer (Hemag Nova AG) & Stefanie Neidhart (Communardo) (DE)
➤ Mit Live-Kundeneinblicken und Q&A

19:00 – Keynote: Die Zukunft von ITSM und JSM
Stefan Hartmann, Solutions Sales Executive bei Atlassian (DE)

19:30 – BBQ & Networking
➤ Zeit zum Austauschen, Kennenlernen und Geniessen

📍 Ort: Communardo Switzerland, Hardturmstrasse 101, 8005 Zürich

🎟 Kostenfrei – Anmeldung erforderlich (begrenzte Plätze): https://ace.atlassian.com/events/details/atlassian-zurich-presents-atlassian-community-event-zurich-service-management-amp-bbq/

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**Discover the World of Service Management – and Enjoy a Relaxed BBQ in the Heart of Zurich!**
Join us on Wednesday, 17 September 2025 for the next Atlassian Community Event Zurich. The evening kicks off with valuable insights into Service Management, covering everything from ITSM to ESM – including practical use cases, live demos, and open discussions.

**Agenda:**
17:30 – Arrival & Welcome

17:45 – Talk 1: Customer Service Desk with ITSM Features
Romain Monnet, Communardo (EN)
➤ Multilingual portals, organizations, and data import

18:15 – Talk 2: ESM with Assets and Automations
Axel Summermatter (Hemag Nova AG) & Stefanie Neidhart (Communardo) (DE)
➤ With live customer insights and Q&A

19:00 – Keynote: The Future of ITSM and JSM
Stefan Hartmann, Solutions Sales Executive at Atlassian (DE)
19:30 – BBQ & Networking
➤ A great chance to connect, share experiences, and enjoy the evening

📍 Location: Communardo Switzerland, Hardturmstrasse 101, 8005 Zürich

🎟 Free attendance – RSVP required (limited spots): https://ace.atlassian.com/events/details/atlassian-zurich-presents-atlassian-community-event-zurich-service-management-amp-bbq/

Martin Wulff

Atlassian Community Zurich

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Atlassian Community Event Zurich – Service Management & BBQ

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