Auckland Sitecore Usergroup Meetup - March (Virtual)
Details
The first meetup for 2020 - proudly sponsored by Enlighten Designs. 7.30 start
Agenda
7.30 Cognigy - Bora Wiemann
Conversational AI Automation
Automate customer and employee services through Conversational AI. In this demo Bora Weimann will show how the Cognigy platform can automate customer and employee interactions. But that’s just the beginning, fully automate transactions, integrate seamlessly with the Sitecore xDB and orchestrate business processes by eliminating repetitive and routine tasks. Online sales, customer support, helpdesks and more.
8.10 Enlighten Design
Personalisation: “how you can use Sitecore marketing automation to nurture, build empathy and context for outbound calling customers and increase conversions”.
8.50 pm - Contact Energy - Lana Antonova
Contact Energy's data marketing journey with Sitecore
We will hear from Lana Antonova - Digital Personalisation/Optimisation Specialist at Contact Energy - about their journey to a test and learn and personalisation approach using Sitecore's marketing feature-set. Richard Wright, AKQA's Insights and Personalisation Director will run a fireside style chat with Lana and ask the hard questions about the organisational and technical challenges in getting set up; operationalising testing and personalisation; and what the future holds.
Meeting Details
Topic: Sitecore Auckland User Group Meetup
Time: Mar 26, 2020 07:30 PM Auckland, Wellington
Join Zoom Meeting
https://us04web.zoom.us/j/607466166
Meeting ID: 607 466 166
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Meeting ID: 607 466 166
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