**This will be the third of 3 seminars on Behavioural Psychology.**
I’m not a psychologist. I’m an engineer trying to work out WTF is going on! I want your feedback as we explore the following issues:

1. Why do people belief what they believe?

* In spite of obvious contradictions

2. How did we get here?

* Are we being manipulated? (Seminar 1)

3. Why do people behave as they do?

* Understanding our Behaviour (Seminar 2)

4. Where do we go from here?

* How to have Difficult Conversations (Seminar 3)

For Seminar 3 we'll go through:

* 10 Obstacles to People Listening
* Do’s and Don’ts for Reaching People
* Checklist for Good Conversations
* Managing Objections
* How to make a well-structured claim

I'll record my presentation for upload to my YouTube channel, which will last around 25-30mins. (Please switch off your camera and microphone).
The presentation will be followed by a discussion and a general Q&A. (This part will not be recoded so cameras and microphones can be switched back on.)
**[Click here for recordings of previous seminars](https://www.youtube.com/channel/UC9VGXCK0LV330p18JNunuQQ?sub_confirmation=1)**
The online meetings will use Microsoft Teams, which will work in a browser but will works better using the app, which you can download from:
[Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams](https://www.microsoft.com/en-us/microsoft-teams/download-app)
For a guide see:
[Get started with Microsoft Teams - Microsoft Support](https://support.microsoft.com/en-us/office/get-started-with-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12)

Andrew

Auckland Structural Engineering North Shore Meetup Group

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Seminar 3 - "How to Have Difficult Conversations"

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Auckland Structural Engineering North Shore Meetup Group

Seminar 3 - "How to Have Difficult Conversations"

Auckland Structural Engineering North Shore Meetup Group

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