Serverless Saturdays - 28th June

--- This is a free online webinar ---

AWS UG Tirupathi & Serverless Bangalore Meetup present "Serverless Saturdays", a monthly free online meetup series by expert speakers on the latest and best in cloud and AWS!

Date: 28 June 2025 (Saturday)
Time: 11 AM - 1 PM IST

Agenda:

Session 1: "Deploying Swift-Aid: An Empathetic AI-Powered Emergency Triage System" by Rashmi Subhash, SDE Intern @ AWS

Abstract:

In this session, you’ll get a hands-on walkthrough of Swift-Aid, a serverless, AI-driven emergency response platform built on AWS. We’ll start by designing the contact center front end with Amazon Connect and authoring conversational flows in Amazon Lex, then add dynamic empathy using Amazon Connect and authoring conversational flows in Amazon Lex. Then, we'll use AWS Polly and real-time transcription via Amazon Transcribe. You’ll learn how to capture and interpret caller intent through Lex slot filling and session attributes, enrich it with emotion scoring using Amazon Comprehend, and orchestrate business logic in AWS Lambda for intelligent escalation to live dispatchers. We’ll demonstrate end-to-end deployment, best practices for scalability and security, and how CloudWatch and X-Ray give you observability across every call. By the end, you’ll have the blueprint to build, deploy, and operate your own empathetic voice bot solution on AWS.

Session 2: "How to build a Bedrock agent for document processing", by Darya Petrashka, Data Scientist at SLB.

Abstract:

This session provides a step-by-step guide to building a Bedrock agent for document processing, showcasing how to automate tasks such as extracting key information, querying and altering documents, summarizing content, and organizing data. Attendees will learn how Bedrock agents work, explore potential use cases, and understand the concept of action groups. The session also dives into knowledge bases, covering their purpose, use cases, creation, querying, and integration with Bedrock agents. With a live demonstration and insights into integrating AWS services like Lambda, Textract, DynamoDB, and S3, this session equips attendees to build intelligent and efficient document workflows.