AWS Women's UG Meetup #1 - hosted by Red Hat

🚀 AWS Women's User Group Meetup Vienna – Cloud Computing & AI Innovation

Join us for an inspiring evening of tech talks!. This event is perfect for women in tech (and allies!) 🌟

Want to speak at a future event? Submit your talk here 👉 Sessionize
Learn about AWS session levels 👉 AWS Leveling Guide

Event Details

• Location: Red Hat Office | Millennium Tower - Floor 26 | 1200 Vienna
• Entry & Networking: 17:00
• Talks Start: 18:00
• Food & Drinks: Yes, enjoy!
• Community Chat & Networking: Throughout the evening

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Agenda
17:00 - 18:00 | Entry & Networking
18:00 - 18:10 | Welcome & Introduction
18:10 - 18:25 | Sponsor Introductions (Red Hat & LocalStack)
18:25 - 18:40 | Why You Should Learn Cloud Computing and How to Get Started with AWS
18:40 - 19:00 | Extended Networking Break
19:00 - 19:30 | Enhancing Customer Experience using Amazon Connect and Amazon Q
19:40 - 20:00 | World Café - Community Feedback Session

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Tech Talks

Why You Should Learn Cloud Computing and How to Get Started with AWS

• Speaker: Suzana Melo, AWS Community Builder
• Level: 100 (Beginner)
• Time: 18:25 - 18:40

Cloud computing is inevitable. It's everywhere, even if we don't always notice it - but we should. Research shows that 94% of all companies worldwide use cloud computing at some level, and this number continues to grow. So, whether you're looking to launch a career in cloud technology or expand your skills, you're on the right track. While the many paths to the Cloud could look overwhelming, they don't have to be. Let’s explore where you can start to be part of this inevitable future. Take a seat, fasten your seat belts, and let's fly to the Cloud.

About the Speaker

Suzana Melo is a full-stack developer and a certified AWS Cloud Practitioner who transitioned into tech in her 40s while living in New Zealand despite having no prior technical background. She holds a bachelor's degree in Communications and brings over 20 years of professional experience from Brazil. Passionate about fostering diversity and inclusion in tech, Suzana actively supports initiatives that empower women and underrepresented groups, mentors graduates and junior professionals to accelerate their careers, and drives tech community engagement across APAC, Europe, and the Americas. She is an AWS Community Builder, an AWS User Group Leader in Sweden, co-organizing AWS UG Skåne, and a Social Media Specialist for Women in Tech Sweden. Additionally, she volunteers in Malmö, Sweden, teaching digital skills to women from immigrant and refugee backgrounds.

18:40 - 19:00 | Extended Networking Break

Enhancing Customer Experience using Amazon Connect and Amazon Q

• Speaker: Shubhangi Soni, Industry Lead at Accenture
• Level: 200 (Intermediate)
• Time: 19:00 - 19:30

This topic focuses on leveraging Amazon Connect, AWS's cloud-based contact center solution, and Amazon Q, an advanced AI-driven customer interaction tool, to transform customer experience across industries. The discussion will explore how these technologies can streamline communication, personalise interactions, and improve service efficiency. Key areas include integrating AI-powered automation, enabling real-time insights, and delivering seamless omnichannel support, ultimately driving customer satisfaction.

About the Speaker
Indian professional living in Germany since 2021, I bring over 14 years of experience in the IT industry. Currently, I serve as the Industry Lead for Automotive and Mobility at Accenture, driving innovation and transformation in these dynamic sectors.
My AWS journey began as a Migration Lead, progressed through Serverless architectures, and now focuses on Data, AI, and Generative AI on AWS. I am also an AWS Community Builder and the AWS User Group Lead in Frankfurt, actively contributing to the AWS community by fostering collaboration, sharing insights, and supporting others on their cloud journeys.
With a passion for innovation, I am dedicated to pushing the boundaries of cloud technologies to create transformative solutions. By blending technical expertise with strategic thinking, I aim to unlock new opportunities, inspire disruptive ideas, and help shape the future of technology in the cloud era.

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19:40 - 20:00 | World Café - Community Feedback Session
This is your chance to shape future meetups! Share your thoughts on:

• Your cloud journey
• Topics you'd love to learn about
• Suggestions for upcoming events

20:00 | Closing & Open Networking
Continue the discussion, connect with speakers, and enjoy casual networking.

💜 Our Amazing Sponsors
🚀 Red Hat
🚀 LocalStack

A huge thank you to our sponsors for supporting women in tech and making this meetup possible! 💜

📢 Code of Conduct
By attending, you agree to our Code of Conduct, ensuring a safe, respectful, and inclusive environment for all.

💬 Get in Touch
👩‍💻 Organizer: Linda Mohamed
📧 Contact: hello@lindamohamed.com
💡 Sessionize (Submit a Talk!): AWS Community Austria