Connected / Quality / Smart Healthcare in the Home

Connected healthcare products and services have become increasingly available at home and integrated into our daily lives (clinical chat bots, IoT , mobile devices, voice assistants, smart scales, telemedicine, etc.). What does that mean for us as designers, clinicians, and patients? How do we design healthcare for the future of the home?

Join us as we dive into a rich topic and its exciting possibilities, extraordinary challenges, and cool opportunities with five outstanding experts:

Janet Chang (Best Buy)
Christine Eng (Accolade)
Deborah Gassner (Premera Blue Cross)
Dave McColgin (98point6)
Jesse Warwick (Navigating Cancer)

Each speaker will be giving a short talk, then we’ll bring them together for Q&A and panel discussion. Hope you can make it!

SCHEDULE
6:00p | Doors open
6:00 - 6:20p | beverages & spontaneous conversation
6:20 - 8:10p | talks, discussion, and Q&A
8:10 - 8:30p | more mingling and conversation
8:30 | Wrap

SPEAKER BIOS
Janet Chang is a senior UX designer at Best Buy Technology Center. Currently, she is leading the health app initiative in the Seattle office, solving problems to improve the quality of life for the family caregivers as well as their aging family members. As an advocate for user-centered design, Janet proactively finding ways to close the gap between users and the product teams. At Expedia, she championed for online accessibility through a joint effort with the internal team. While at Big Fish Games, she established user research as part of the development process. In her spare time, Janet co-founded and organize events for Seattle Hexagon UX mentorship program. The program has been supporting women in the UX profession through all stages of careers since 2016.

Christine Eng is a user experience professional with over 10 years of design experience working in both consumer and B2B markets crossing print, web, and mobile mediums. Currently at Accolade, she manages a small multi-national design and research team, helps to lead the vision for consumer and customer-facing products, and works to create a best-in-class user experience for Accolade members and their employers. Christine is an advocate of designing for accessibility and stresses the importance of creating great products for all users.

Deborah Gassner is a Sr. Design Strategist on the Innovation team at Premera Blue Cross where she is working on initiatives focused on improving access to care. Before joining Premera she was at GE Healthcare reimagining the EMR, in order to give doctors more time with their patients and less time on their computers.

Dave McColgin is a Director of User Experience for the clinic at 98point6. His team creates the tools that clinicians and the operation team need in order to provide great digital medicine. In his prior work, he led UX at strategic design firm Artefact and at Pacific Northwest National Laboratory. He has shipped professional visual analytics tools for analysts and scientists, new medical devices and patient-centric information systems, products that promote positive behavior change, and more. His work has earned software copyrights, design awards, and peer-reviewed publications, and he has given talks at universities and national conferences. He studied Brain & Cognitive Science at the University of Rochester and Human-Computer Interaction at Georgia Tech.

Jesse Warwick has been working as a designer in healthcare for over 18 years. He's worked on teams designing user experiences for medical devices and wellness coaching applications. Most recently he's been developing solutions in the oncology space that help keep patients connected to their providers between office visits. In his spare time, you might find him at a park, farmers market or new local restaurant with his wife and 3 kids.

SPONSOR
Thanks to Best Buy for graciously hosting and sponsoring this event!