We have to talk - stepping into difficult conversations

At different points, we've all knew we needed a serious talk - with a partner, a boss, a friend. It was going to be difficult, emotional, heated and perhaps just thinking about that future conversation brought on fear.

So how do we step into those challenging chats? How do we get our opinions and feelings across, hear our friend out and keep our relationships in tact? We'll talk about staying calm, holding boundaries, being open and objective.

We'll break up our time between learning, open discussion and break out rooms with exercises.