Boise ServiceNow User Group (SNUG) September Meetup

Welcome to the September Boise ServiceNow User Group (SNUG) meetup! We are excited to connect with you, learn with you, and grow together in our ServiceNow journey and would love for you to join us!

Agenda: (Draft)

• 10:00 - 10:15 - SNUG User Arrival and Greetings (15 min)
• 10:15 - 11:00 - Dallas Blattner @ CRI Advantage, Topic: CMDB Governance (45 min)
• 11:00 - 11:15 - Break
• 11:15 - 12:15 - Michael Blazer @ ServiceNow, Topic: CSDM (60 min)
• 12:15 - 1:00 - Lunch/Networking (45 min)
• 1:00 - 1:45 - Michael Case @ Blue Cross of Idaho, Topic: BCI CMDB ITAM Journey (45 min)
• 1:45 - 2:00 - SNUG Users Topics Discussion (15 min)

Lunch Sponsor:

• Brittney Kneller @ CRI Advantage
• CRI is going to provide lunch for everyone, so no need to bring lunch unless you have special dietary restrictions.

Boise SNUG Organizers:

• Jason Dean - ServiceNow Platform Owner @ Micron Technology
• Michael Case - IT Service & Ops Manager @ Blue Cross of Idaho
• Lori Conaway - IT Change Manager @ Blue Cross of Idaho
• Angela Hunsaker - Lead ServiceNow Administrator @ Winco

Next SNUG: Spring 2025