What we’re about
The success of your customers matters to your business? Join us to discuss and share best practices for establishing scaling processes to reduce churn, increase upsell, and drive product adoption. This is a group of Customer Success Manager, Customer Success Engineers, Customer Support / Service Specialists and people interested in building successful customer relationships.
Customer Success has evolved as a discipline in B2B SaaS companies but becomes increasingly relevant for all companies. Combining data about your customers with automation but still keeping a personal touch is a huge challenge - we want to get your ideas about how you address and solve these issues.
