Atlassian Cloud: Scale, Integrate and Optimize with Experts

Boston ACE Presents: Atlassian Cloud: Scale, Integrate and Optimize with Experts
RSVP! - Make sure you RSVP and complete the Zoom registration here (to qualify for prizes)

ZOOM: https://us02web.zoom.us/meeting/register/tZEsdeiuqTstGdDy-jlo8397ogLlwu9CBmaQ

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As always, we are still holding our massive gift card and SWAG drawings! We are giving out $50 Amazon gift cards and Atlassian SWAG store codes. RSVP!

The Speaker Lineup:

"Scaling Success: Leveraging Governance & Automation for Scaling Atlassian Cloud" by Kyle Krug Cprime

Join Kyle from Cprime as he explores the critical role of governance and automation in scaling with Atlassian Cloud. Discover key strategies for designing, measuring, and setting your team up for success, and learn how automation can be a pivotal tool in managing growth effectively.

"Atlassian & Microsoft: maximize the potential of two worlds" by Khrystyna Shparyk Alpha Serve & Patrick Schüßler yasoon

In the contemporary world of organizational productivity, the seamless integration of Atlassian and Microsoft environments is a primary strategy for many companies. In this presentation, we'll explore the potential of combining Atlassian and Microsoft platforms and understand how to enhance collaboration, streamline workflows, and optimize project management.

Firstly, we will explore which challenges and insights are essential for your internal customers and how to optimally connect your IT service desk with Jira Service Management and Microsoft 365. Secondly, we will explore external reporting tools, connecting Jira Software with analytics giants like Microsoft Power BI for comprehensive data analysis and visualization.

It will be an interactive journey, guiding organizations on the strategic path to extract the maximum value from a harmonious integration of Atlassian and Microsoft.

"Streamline Jira Requests: Deviniti’s Solution for Quicker Information Retrieval" by Katarzyna Szumilas - Product Owner - Deviniti

When it comes to handling customer requests, a messy requests page can be a source of frustration and a slower pace, both for customers and support agents. In this demo, I will show you how to avoid clutter, increase accuracy, and create an enjoyable request page experience.

Special thanks to our sponsors:
Cprime, Alpha Serve, yasoon, RightStar, Tempo, Catworkx, AppsDelivered, Deviniti, Isos Technology, Contegix, Adaptavist, and await.ai

Agenda

6:00 PM: Welcome and Introductions

Welcome and introductions of Presenters, Zoom Logistics, and Polling.

6:15 PM: Kyle Krug - Cprime - "Scaling Success: Leveraging Governance & Automation for Scaling Atlassian Cloud"

Learn with Kyle from Cprime about harnessing governance and automation to scale in Atlassian Cloud, detailing strategies for success.

6:45 PM: Khrystyna Shparyk Alpha Serve & Patrick Schüßler yasoon - "Atlassian & Microsoft: maximize the potential of two worlds"

Explore the strategic integration of Atlassian and Microsoft to boost organizational productivity, enhance collaboration, and optimize workflows.

7:15 PM: Katarzyna Szumilas - Deviniti - "Streamline Jira Requests: Deviniti’s Solution for Quicker Information Retrieval"

Optimizing Jira's request page. Learn strategies to declutter, enhance accuracy, and improve user experience for both customers and agents.

8:00 PM: Prizes and Closing Thoughts

Spin the money wheel for a chance to win over $1000 in gift cards and Atlassian SWAG codes! As always, we're going all out with prizes. Don't miss your chance to win big!

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Speakers

Khrystyna Shparyk - Alpha Serve (Business Development & Partnership Manager)

I’ve graduated from Ivan Franko National University of Lviv (Ukraine) with PhD in international economics. While being a student I was studying at Vilnius University (Lithuania), Mykolas Romeris University (Lithuania) and University of Alberta (Canada). Also, I have conducted my internship at the UN Headquarters in New York. Currently I am working in IT industry, being engaged in business deve…

Patrick Schüßler - yasoon (Senior Marketing & Partner Manager)

Katarzyna Szumilas - Deviniti (Product Owner)

Product Owner with strong background in Customer Service and in a bunch of unrelated but surely interesting career paths (including archeologist, philologist, and florist). In Deviniti, I'm responsible for finding the best ways to improve our Marketplace apps and deliver real value to our clients. With more than 6 years of experience in Customer Support, I believe that the answer to most of ou…

Kyle Krug - Cprime (Practice Director, Work Management)

Kyle is the Director of Cprime's Work Management Practice with nearly a decade of experience in the Atlassian suite. He holds certifications as a SAFe 6 Practice Consultant, Scrum Master, ITIL 4 Specialist, and Atlassian Certified Expert. Leading a dedicated team, Kyle focuses on helping teams of all types manage their work more efficiently and effectively alongside aiding organizations in the…

Hosted By

Timothy Szczesuil, Boston Atlassian User Group Leader

Greg Venable, Group Leader

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Global Partner

Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

Partners

Isos Technology (https://www.isostech.com/)
Isos Technology is a leader in solving complex business, people and technology challenges in software development, mobile and information technology. Our proprietary people assessment methodology means we find the best and brightest talent on the block to make sure your project, your team and your company are an unequalled success.

DEVINITI (http://deviniti.com)
We provide DevOps tools and services (Partners: Atlassian, Perforce, GitLab, Freshworks, Docker, DBmaestro, WhiteSource, Clarive).

Adaptavist (http://www.adaptavist.com/w/)
Adaptavist is an ‘Atlassian Platinum and Enterprise Partner’ and is widely-recognised as the most technically advanced Enterprise Partner in the Atlassian ecosystem.

Tempo (https://www.tempo.io/)

Appsdelivered (https://appsdelivered.com/)
We’re committed to delivering top-notch quality apps and ensuring that our customers get the most out of their Atlassian products. Our priority is customer satisfaction, and we’re constantly looking for ways to improve the user experience.

Contegix (https://www.contegix.com/)
Contegix was founded in 2002 as Atlassian’s primary hosting partner; we were Atlassian’s cloud before they introduced their own cloud. From there, we added consulting services on top of our managed services to help Atlassian customers customize their toolsets. We recently acquired Ascend Integrated, a business with extensive experience in delivering solutions to the public sector. Today we support all stages of the DevOps chain to help teams innovate faster and more securely.

Catworkx (https://www.catworkx.com/)

await.ai (https://await.ai/home)
await.ai specializes in business-data interactions, offering unified querying across various sources. We simplify data access, automate routine tasks, and provide flexible deployment options, including cloud and on-premise. Our services range from automating support to deploying chatbots, transforming the digital business experience.

RightStar (https://www.rightstar.com/)

Cprime (https://www.cprime.com/)

YASOON (https://yasoon.com/)

Alpha Serve (https://www.alphaservesp.com/)

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Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-boston-presents-atlassian-cloud-scale-integrate-and-optimize-with-experts/.