Name: Customer Success - Insight into a European Market Disruptor
Start: 2018-10-18T18:00:00-04:00
End: 2018-10-18T20:00:00-04:00
Location: WeWork Boston LeanIX Office

We will have inspirational talks on how B2B SaaS companies are managing their customers and really focus on making customers successful (not happy!). While reducing churn, increasing upsells and driving product adoption are the overall goals of Customer Success Management, customer segmentation, automated and standardized workflows, and insights about your customers are key building blocks for a great Customer Success practice. We want to get your ideas how you (would) manage those challenges and create fast value for your customers when they start using your product.

LeanIX GmbH

Boston Customer Success Meetup

Technology

Salesforce.com

Cloud Computing

CRM/Customer Relationship Management

Customer Satisfaction

Customer Experience

Force.com

Customer Service

Customer Retention

Salesforce.com CRM

SaaS (Software as a Service)

Customer Success Management

Customer Success - Insight into a European Market Disruptor

WeWork Boston LeanIX Office

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Boston Customer Success Meetup

Customer Success - Insight into a European Market Disruptor

Boston Customer Success Meetup

Details

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