Successfully Navigating Organizational Conflict

Whether it's different priorities, competition for resources, or clashing personalities, the various divisions of a company do not always get along perfectly. And technical writers can easily find ourselves in the thick of it because we rely on many teams for product information, feedback and approval, and workflow coordination. Let's talk about our experiences of organizational conflict and crowdsource effective solutions.

• What inter-team conflicts have you encountered? How did they impact your work?
• What were the causes of the conflicts?
• How does your company handle organizational conflict? What do you think of that approach?
• How have you responded to these kinds of conflicts in the past? Were those responses effective?
• In your current role, do you feel empowered to resolve inter-team conflicts? Why or why not?
• In an ideal world, what changes would you like to see at your company to reduce friction from organizational conflict?

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