AI Voice Agents

### AI Voice Agents

Schedule

5.30pm: Networking, food and drinks
6.00pm: Housekeeping and event overview
6.05pm: AI Voice Agents by Frank Kish

Food and drinks provided by Hudson. Thank you, Hudson, for your support!

### About the Event

What if your AI could not only have a natural phone conversation, but also turn that conversation into meaningful business action automatically?

Join us for an engaging session exploring how Retell AI and n8n can work together to build powerful AI voice workflows. Retell enables AI voice agents to handle natural, multi-turn phone conversations, while n8n can take the information and outcomes from those calls and connect them to real business systems and processes.
In this session, we’ll explore practical examples of how a phone conversation can move beyond simply answering questions — triggering actions such as updating a CRM, booking appointments, sending notifications, creating follow-up tasks, analysing call outcomes, and connecting with other business applications.

Whether you're a tester, developer, automation specialist, product professional, or simply curious about the future of AI-powered customer interactions, this session will provide a practical look at how conversational AI can be connected to real-world business automation.
Come along to see how a phone call can become more than just a conversation — it can become an automated business workflow.

### About the Presenter

Our presenter Frank Kish is an accomplished Senior Test Professional with over two decades of experience across software testing, quality engineering, and complex technology environments.

With a strong background in test strategy, troubleshooting, solution validation, and operational excellence, they bring a practical, quality-focused perspective to emerging technologies.

In recent years, they have developed a strong focus on Artificial Intelligence and AI-powered agents, with hands-on experience creating and experimenting with multiple AI agents and agentic workflows.

Their work explores how AI agents can interact with users, make decisions, use tools, orchestrate tasks, and integrate with business processes.

With a passion for combining quality engineering, AI, automation, and practical business solutions, they bring real-world experience and insights into how organisations can safely and effectively adopt AI-driven technologies.

Come along to learn from their practical experience building AI agents and exploring the rapidly evolving world of conversational AI and intelligent automation.