INTRO
In 2011, Marc Andreessen famously remarked: “Software is eating the world.” Today, AI is eating software. Cutting-edge technology for many, how can business leaders begin to understand AI and leverage AI to achieve their business goals? Given the rise of design and design thinking in the eyes of business leaders as drivers for business success, how might designers rise to the challenge of working with AI as a new medium in their toolbox? Drawing upon real-life examples, this talk will demystify the concept of AI and what it means for business, offer a set of heuristics on how design can be used to help AI achieve its full promise – for customers, business and society.
