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Neil Allison (http://www.ed.ac.uk/schools-departments/website-programme/about-us/programme-team/neil-allison), User Experience Manager at the University of Edinburgh, runs through the fundamentals and shares a few tips for engaging with website owners who probably don't really care about IA or Content Strategy. They just want a new website.

Read more from Neil at his blog:

http://usability-ed.blogspot.co.uk/

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