
About us
MSP Operations & Project Management Meetup
Who This Is For:
MSP owners, project managers, service managers, operations coordinators, and technical leaders in Canada who want to connect with peers facing the same operational challenges.
What We're About:
Honest conversations about what's actually working (and what isn't) when it comes to managing MSP operations. No presentations, no sales pitches—just MSP people talking shop over lunch.
We get together to discuss real challenges like keeping projects on track and on budget, managing service ticket flow, coordinating resources across multiple clients, and dealing with the constant firefighting that comes with running an MSP.
Who Organizes This:
These meetups are organized by Wim Kerkhoff, founder of TopLeft and former MSP owner (ran two MSPs in BC for 18+ years). Alternative Payments often helps sponsor the food and drinks.
What to Expect:
Informal lunch format
10-20 MSP operations people per event
Mix of ConnectWise, Autotask, and HaloPSA shops
Conversations about project management, service delivery, team productivity, and whatever operational challenges people are dealing with
Usually runs about 90 minutes
Cost:
We ask attendees to make a donation to a local food bank (any amount) to secure their spot. This keeps it intimate and ensures people who RSVP actually show up.
If you're managing projects, coordinating service delivery, or running operations at an MSP , you're welcome here.
Upcoming events
1

Edmonton MSP Dinner Meetup: Project & Service Managers, Feb 2026
Earl's Tin Palace, Downtown, 11830 Jasper Avenue, Edmonton, AB, CAAn evening for IT/MSP project managers, service managers, and operations leaders to connect over dinner and talk about what's working or not.
We're gathering at Earls for good food and real conversation about the challenges we all face - keeping projects on budget and on schedule, managing service delivery, coordinating teams, and everything in between.
TopLeft is sponsoring the dinner, with tickets by donation to Edmonton's Food Bank. The the focus is on connecting with peers who get what you're dealing with day to day.
Your host will be Wim Kerkhoff, founder of TopLeft and two MSPs.## What to Expect
- Dinner at Earls (on us)
- Meet other MSP project managers, service managers, and operations leaders
- Talk through shared challenges with project management, service delivery, and team coordination
- Actual networking time to connect with people facing the same issues you are
1 attendee