Canadian National Microsoft Dynamics 365 CE/CRM Community - December 11th, 2025

We're excited to come together to engage and learn!
1:00 - 1:30p - Networking Discussion and DUG Update - we'll come together to introduce ourselves and chat through hot topics impacting our day-to-day work lives. We will also hear about all things DUG!
1:30 - 2:15p - Survival Tips for CRM Admins: Real-World Tricks to Stay Sane and Succeed
Join Ashley Steiner, Microsoft MVP for this presentation!
"Managing a CRM system isn’t easy—but after 10+ years as a CRM admin, I’ve learned the tips, shortcuts, and sanity-savers that make it a whole lot more manageable. In this session, I’ll share the real-world tricks that helped me stay ahead of daily fires, simplify complex tasks, and keep users happy. From hidden features to smarter ways of working, these practical tips are designed to make your life easier and your CRM environment stronger. Whether you’re new to administration or have a few battle scars of your own, you’ll leave with proven strategies you can use right away."
2:15-2:30p - Networking Discussion - we'll debrief what we learned, ask questions, and discuss the value it holds for organizations, the challenges that might arise when implementing, and any other thoughts we might have!