Designing Influence: Leveraging Your UX Power

The Event
You’ve designed the interface, built the prototype, and listened to users. Now what? How do you make sure those user‑backed insights are heard and actually influence decisions within the organization?

The UX Design and Research team at Nokia faces this reality every day. In this session, they’ll share how they advocate for users at every stage of product development, even when working with teams that have different levels of UX maturity.

By building trust, creating space for UX at the table, and showing what’s possible, they turn insight into action and prove that influence at scale matters as much as the work we design.

About the Nokia UX Design and Research Team
The Nokia UX Design and Research Team brings together talented UX and multimedia designers alongside dedicated UX researchers, all working within the Network Infrastructure group. Although Ottawa serves as the team’s main hub, its members span Canada and include valued colleagues based in Bangalore, India. The networking solutions they create are woven into the fabric of daily life, powering essential systems that people depend on, often without even being aware of it, which is precisely the team’s aim.

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About The Venue
Impact Hub Ottawa is situated on the 7th floor of a high-rise building and at 7pm the entry doors on the ground floor/street level lock automatically. If you arrive late, please send a message to +1-613-655-2238 for entry.

Water, tea and coffee are provided for free, but food will not be available. You are welcome to bring your own snack. No alcoholic beverages please. If you like to head out for a drink afterwards, there are various options near by to do so.

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Our Sponsors
We are extremely grateful to these organizations for their generous support of CapCHI and the local design, HCI and UX community.

Design Centered Co.
We use design to enable organizations deliver value by focusing on opportunities that align with their purpose, understand the people they aim to serve, and define processes that are sustainable and impact focused.

DFFRNT
We’re an exceptional team of highly experienced behavioural researchers and design strategists. We apply a fundamental understanding of human behaviour, strategic design and human-computer interaction to deliver product and service design value.

Jumping Elephants
A full-service, consulting group based in Ottawa and specializing in user-centred solutions design and business process management for the public and private sector.

Nokia
At Nokia, we create technology that helps the world act together. We put the world’s people, machines, and devices in sync to create a more sustainable, productive, and accessible future.