What we're about

This group is for IT and business professionals interested in development and application of solutions based on chatbots, artificial intelligence, virtual assistant, natural language understanding and related technologies.

Such solutions offer organisations of virtually any size a huge opportunity to reduce costs, improve customer satisfaction and increase sales. At the same time, chatbot implementation and development has a number of technical and business challenges associated with it that need to be properly identified and overcome to achieve successful business outcomes.

Whether you are a software engineer, marketer or a customer service team leader, if you are interested in chatbots and AI, this group is intended to become a mechanism for the "chatbot community" to share experience and learn from each other.