Chatbots - Survival Guide to Building a Corporate Chatbot

Chatbots - Survival Guide to Building a Corporate Chatbot

NIB built a customer service chatbot in a corporate and survived (so did the chatbot). For our first Sydney event we’re excited to have Brynn from NIB sharing his chatbot experiences.

Brynn will give us a behind-the-scenes look at the fun and games of managing a chatbot implementation from the concept to the build and beyond within a corporate environment. They’ll also be sharing the lessons learned, and pitfalls to avoid within your organisation.

Come along and hear about the tips and tricks NIB learned when creating their customer service chatbot.

--- Agenda ---

6:00pm - Doors open with networking and free beer, drinks and nibbles
6:20pm - Speakers start
7:20pm - Q&A Panel with the speakers
7:40pm - More networking
8:00pm - Doors Close

--- Speakers ---

• Brynn Chadwick (NIB - Senior UX Designer - Digital Assistants)

Leading UX & conversational design for all Digital Assistants at nib health funds. Our conversational projects include web chat, Wechat, Messenger, Google Home, Amazon Alexa and telephone automation. nib is at the bleeding edge of conversational AI in healthcare and Australia.