HOW TO WRITE A BACKGROUND STATEMENT. ROOT CAUSE AND PROBLEM STATEMENT

As business analysts, we must be able to deliver great requirements, but that is only half the battle. We must investigate why the problem/opportunity occurred in the first place, what the basis of the problem is, and what the true purpose of the change might be.

# About the Presenter Deirdre Caren

Deirdre Caren is passionate about improving business outcomes through better training, mentoring and intentional business design. Over the past 20 years, Deirdre has trained more than 5000 people on various topics, processes and change initiates.

Deirdre is the founder and director of Agora Insights Ltd, a training, mentoring and consulting service provider for Business Analysts and Business Architects.

Agora Insights is an Endorsed Education Provider (EEPTM) with the IIBA® and a Guild Accredited Training PartnerTM (GATPTM).
Deirdre is a Certified Business Architect (CBA®) and Certified Business
Analysis Professional (CBAP®).

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