Civic Tech Toronto

This is the in-person registration for this event.

Topic: Fleet Business Intelligence: The Hard Facts

Data is one of Toronto Fleet Services Division's most valuable assets. Through their operations dashboards and scorecards, the division harnesses trends and insights, demonstrating the impact of incorporating business intelligence (BI) into their ongoing organizational strategy. This approach highlights the growing role data plays in driving informed decisions and optimizing fleet operations.

Speaker: Mario Salvagio & Lin Mu

Lin Mu started building the fleet business intelligence team in 2022 and is leading the division's technology transformation, BI strategy and roadmap.

Mario Salvagio is the Director of Fleet Business Management at the City of Toronto.

Agenda:

• 7:00-7:20 = Welcome and Introductions
• 7:20-7:50 = Presentation and Q&A/discussion
• 7:50-9:00 = Breakout groups

Code of Conduct:

• http://civictech.ca/about-us

Check in with us on the Civic Tech Toronto Slack:

• https://link.civictech.ca/chat

About Us:

• Our weekly civic tech hacknights bring together Torontonians (designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, community organizers, and more) who share an interest in making Toronto more responsive, prosperous, sustainable, and equitable through design, tech, and data. Come and be part of it!

For more info:

• http://civictech.ca

This is the virtual registration for this event.

Topic: Fleet Business Intelligence: The Hard Facts

Data is one of Toronto Fleet Services Division's most valuable assets. Through their operations dashboards and scorecards, the division harnesses trends and insights, demonstrating the impact of incorporating business intelligence (BI) into their ongoing organizational strategy. This approach highlights the growing role data plays in driving informed decisions and optimizing fleet operations.

Speaker: Mario Salvagio & Lin Mu

Lin Mu started building the fleet business intelligence team in 2022 and is leading the division's technology transformation, BI strategy and roadmap.

Mario Salvagio is the Director of Fleet Business Management at the City of Toronto.

Agenda:

• 7:00-7:20 = Welcome and Introductions
• 7:20-7:50 = Presentation and Q&A/discussion
• 7:50-9:00 = Breakout groups

Code of Conduct:

• http://civictech.ca/about-us

Check in with us on the Civic Tech Toronto Slack:

• https://link.civictech.ca/chat

About Us:

• Our weekly civic tech hacknights bring together Torontonians (designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, community organizers, and more) who share an interest in making Toronto more responsive, prosperous, sustainable, and equitable through design, tech, and data. Come and be part of it!

For more info:

• http://civictech.ca

NOTE: This is NOT a Civic Tech Toronto hacknight, this is the quarterly organizer meeting for Civic Tech Toronto.

This is more of an administrative meeting – if you're interested in joining our community, please start by checking out our hybrid Tuesday night hacknights!

🙋‍♀️ Who should come: This meeting is mandatory for Steering Committee members, and open to anyone who has come to a Tuesday night hacknight and wants to learn more about governance + planning at CTTO!

🤔 What we do:

• Plan our upcoming Civic Tech hacknights
• Maintain and support the Civic Tech Toronto organization + team
• Find new ways to do things

📋 The agenda for the meeting will be posted on the Slack #organizing-open channel a week before the meeting.

🌎 This will be a hybrid event – in-person location TBD!

This is the virtual registration for this event.

Topic: Bringing Complaints Online at the City of Toronto

Have you ever had an issue with the City and wanted to submit a complaint? Previously, each of the City’s internal divisions had their own process, making it difficult to navigate. This Complaints & Compliments project is the foundational step towards unification. We will share with you some ups and downs from this project implementation and do a few interactive sessions on things to come.

Speakers:

Lisa is an interaction and service designer and her current assignment is at the City of Toronto doing service design. She is a stubborn optimist and who believes in kindness as the only way through today’s complex challenges. She's also a lover of the mundane; finding joy and humour in experiences for the 100th time and the 1st time.

Argerie is a service designer working at the City of Toronto. Empathy guides her way of experiencing the world around her. She believes exploring issues through a systems lens is a vital component to solving complex problems.

Agenda:

• 7:00-7:20 = Welcome and Introductions
• 7:20-7:50 = Presentation and Q&A/discussion
• 7:50-9:00 = Breakout groups

Code of Conduct:

• http://civictech.ca/about-us

Check in with us on the Civic Tech Toronto Slack:

• https://link.civictech.ca/chat

About Us:

• Our weekly civic tech hacknights bring together Torontonians (designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, community organizers, and more) who share an interest in making Toronto more responsive, prosperous, sustainable, and equitable through design, tech, and data. Come and be part of it!

For more info:

• http://civictech.ca