Designing conversations to build connection and trust

The relationship between patient and therapist is key to the success of any therapy journey. The therapeutic bond is built on communication, collaboration and common goals. But when it comes to digital therapeutics, how do we capture that connection and design conversations that build trust with users?

In this talk, Maire Carr will explore how thoughtful conversation design techniques help foster a bond between Woebot and its users in just three days.

Woebot is a relational agent that supports users with a range of clinically approved CBT tools. You can find out more about Woebot here: https://woebothealth.com