Copenhagen ServiceNow Developer Meetup

Join us for a Copenhagen ServiceNow Developer Meetup focused on smart customizations in the Service Operations Workspace (SOW)!

This session tackles one of the most common pitfalls in ServiceNow projects: customizing Workspaces without a clear strategy. We'll look at where ServiceNow is taking the Workspace model, whether your organization is actually ready for it, and how to define a customization approach that serves your users - not just your backlog.

A big part of getting this right is understanding your audience. Who is actually using the workspace? What do they need to see - and just as importantly, what should they never have to deal with?

We'll work through how to segment by user group, define what's relevant for each, and build a strategy that holds up over time.

Program:

• Welcome & intro
• ServiceNow's Workspace vision -where it's heading and why it matters
• Is your org ready? An honest readiness check
• Defining your SOW strategy: audience, scope, and what to skip
• Q&A and networking

Remember to bring your laptop!

Grow your network — This is a great opportunity to engage with fellow ServiceNow developers, swap war stories, and pick up practical ideas you can use the next day.

Win swag — We'll draw winners of cool ServiceNow Developer Swag!

Join us for a Copenhagen ServiceNow Developer Meetup focused on migrating to Platform Analytics — and doing it right!

The technical side of this migration is well-documented and honestly not that hard. ServiceNow has done a solid job there.

But the real challenge isn't the migration itself - it's convincing the business not to just drag everything across and call it done.

This session covers both angles. We'll walk through the technical migration path so you know what to expect, then spend the bulk of our time on the process side: how to help stakeholders evaluate what's actually worth keeping, what a dashboard audit looks like in practice, and how to come out the other side with a cleaner, more maintainable analytics setup.

We'll talk about identifying performance offenders, separating operational metrics from KPIs, and breaking up dashboard monoliths so different functions aren't all crammed onto one screen nobody trusts.

Program

• Welcome & intro
• The technical migration path — what to prepare and what to watch out for
• Dashboard audit: identifying performance offenders and dead weight
• Operational metrics vs. KPIs — why keeping them apart matters
• Avoiding monoliths: structure and ownership for dashboards going forward
• Q&A and networking

Remember to bring your laptop!

Grow your network — This is a great opportunity to engage with fellow ServiceNow developers, swap war stories, and pick up practical ideas you can use the next day.

Win swag — We'll draw winners of cool ServiceNow Developer swag!

Join us for a Copenhagen ServiceNow Developer Meetup focused on getting real traction in the ServiceNow Security Center!

The Security Center can feel like a mountain with no visible summit. There's always more to fix, more findings to review, more configurations to tighten up. This session is about getting started - and getting started smartly by prioritizing effort and aligning with business requirements.

We'll share a practical approach to prioritizing what matters most first, setting goals you can actually hit, and building momentum without burning out your team. You can't fix everything at once, and you shouldn't try - but you can make meaningful progress if you approach it in the right order.

We'll also dig into two areas that often get overlooked: technical debt with a security angle, and how to properly administer API Service Accounts - a surprisingly common gap that carries real risk.

Program

• Welcome & intro
• How to get started: prioritizing what matters before everything else
• Setting realistic goals — this week, next month, next quarter
• Reviewing security-related technical debt
• API Service Account administration: who controls what, and how?
• Q&A and networking

Remember to bring your laptop!

Grow your network — A great chance to connect with other ServiceNow developers working through the same security challenges.

Win swag — We'll draw winners of cool ServiceNow Developer swag!

Join us for a Copenhagen ServiceNow Developer Meetup focused on Workflow Data Fabric - what it actually is, and what it means for your platform!

This session unpacks what's genuinely new, what's changing under the hood, and how the evolving licensing model makes adjustments to legacy configurations necessary.

We'll go through what Workflow Data Fabric actually contains, where it overlaps with what you know, and where it diverges. Then we'll get into the practical question most teams aren't asking yet: are there existing implementations that should be revisited in light of these changes - before your next upgrade forces the conversation?

Program

• Welcome & intro
• What Workflow Data Fabric actually is
• New capabilities and what they unlock
• Licensing model changes and their impact on technical decisions
• When to revisit existing configurations from a cost perspective
• Q&A and networking

Remember to bring your laptop!

Grow your network — Connect with fellow ServiceNow developers and stay ahead of where the platform is heading.

Win swag — We'll draw winners of cool ServiceNow Developer swag!